Shipping policy
Processing Time Orders are typically dispatched within 1–3 business days of payment being received.
UK Shipping We ship across the UK using Evri / Royal Mail. Standard delivery typically takes 2–3 business days once dispatched.
Order Tracking Once your order has been dispatched, you'll receive a confirmation email with tracking information where applicable.
Lost or Delayed Orders If your order hasn't arrived within the expected timeframe, please contact us at hookedbymollyy@gmail.com and we'll do our best to help.
Handmade Note Our bags are handcrafted, so slight variations in texture or colour may occur — this is part of the charm of a handmade product!